faqs

  • As a small boutique clinic, we do NOT offer direct billing to your insurance company. We accept cash and major credit cards as forms of payment. Upon payment you will promptly receive a receipt that can be submitted to your insurance company for reimbursement or saved to file on your Canadian taxes as a medical expense.

  • For any lower body injury, we ask you bring a pair of shorts to adequately assess the area.

    For upper body, you will be asked to remove your shirt. A sports bra underneath or thin strapped tank top will be perfect.

    For pelvic, if an internal assessment is warranted, you will be given the opportunity to change and draping sheets are provided.

    For Lagree Rehabilitation, bring clothes that you would normally work out in. If you have grip socks, please bring with you or rental socks can be provided.

  • Our clinic is not registered with HCAI and therefore we do not have the administrative capacity to handle the paperwork associated with Motor Vehicle Accidents or workplace claims.

  • Queen East Location:

    Green P lot north of Queen St on the east side of Broadview

    Street Parking on Queen East just in front of our building on the north and south side.

    Residential street parking: some spots can be found on Thompson St, Hamilton St and Munro St which are within a block of the studio.

    Forest Hill Location:

    Green P lot just north of Thelma Ave on Spadina on the east side.

    Street Parking on Spadina is limited in the summer due to CaféTO

    Residential street parking: very limited in this area.

  • No. Regular classes offered by Studio Lagree are not considered a physiotherapy session as no assessment was conducted, it is not 1:1 for observation purposes and the instructor is not a physiotherapist. Only private sessions booked with Kate Roddy or one of her physiotherapy assistants will be billed as physiotherapy.

  • Physiotherapy and Chiropractic:

    *effective January 1, 2025

    60 min $220

    45 min $170

    30 min $110

    15 min (chiro only) $60

    Pelvic Ax 60 min $230

    *Email fixtphysiochiro@gmail.com to determine the right appointment length for you.

    Lagree Rehabilitation:

    55 min $175

    40 min $115

    Lagree on the Run:

    60 min

    $175 if single

    $95 per person if double booking

    Virtual Sessions:

    45 min $150

    30 min $100

    Home Sessions:

    Same as our in-clinic fees with an additional $35 added for travel, regardless of the length of session.

  • We understand more people have moved to a hybrid model of working between the office and home.

    Not all our therapists can travel but some do. Email us to discuss your options.

  • Out of respect for your therapist’s schedule and the time other patients could have booked, we require 24-hour’s notice to cancel your appointment without a charge. If you need to cancel your appointment, please email fixtphysiochiro@gmail.com. Please do so as soon as you know that you will be unable to attend your appointment. Note that appointments may also be cancelled and changed online up until 24-hours before the scheduled time.

    In the case of last-minute illness, email the clinic at the address above to discuss your rescheduling options.

    All missed (no-show) appointments without prior notification will be charged the full fee of your appointment.